Best Price Guarantee

Hotel Customers


As a businessman, I have stayed at many hotels all around many countries. Honestly I’d like to say that GRAND MERCURE Hongqiao Shanghai is a good choice, especially for those long-stay guests. I have stayed here for over 2 months. I chose this hotel at the beginning in consideration of its convenient location in the centre of Hongqiao CBD and its reasonable price. In the past 2 months, the homey facilities and amenities at the hotel are totally above my expectation. The kitchenette in my room leaves me a deep impression. It is very practical and unique. I still remember the first time I stepped into the lobby of this hotel, the warm and elegant ambiance made me feel that I was back home. I felt really relaxed and unwind here. The staff are very friendly and helpful. They are always willing to offer a hand. Anyway, I often recommend this hotel to my friends and fellows when they plan to visit Shanghai. Of course, I am sure they will have a nice stay here just like me.

Ray Chang, Head of TGM-Institution, METRO Jinjiang Cash & Carry Co., Ltd.

The rooms are very spacious. What I like the best about the hotel is it’s location. It is conveniently located near the Hongqiao Airport. I travel from Haneda Airports to Hongqiao Airport. And from the airport to the hotel is only around 10 to 15 minutes by Taxi. I would want to compliment the friendly staffs who shows true hospitality to guests. I feel like GRAND MERCURE is a “Home away from Home.” Further, as a Japanese, I appreciate a Japanese staff is available to help me with my needs. I would want to compliment this friendly Japanese staff also, she has good manner and provides prompt services. I really think this hotel is ideal for business travelers. Last but not least, the Coffee served at the hotel Lobby Lounge is excellent!

Ishikura Tomoki

I comes to Shanghai every month for business and stays at least five days at a time. The location is very convenient and many Japanese restaurants are near the area. The price of the hotel is also very reasonable. I never seem to get bored of the room I stay in. Most importantly, the kitchen services available in the rooms are very useful. The hotel staffs are also very friendly and helpful, they always promptly follow up on guest requests. Ironically, I wouldn’t want to recommend this hotel to many people since if many people start realizing how good the hotel is, they will start coming to visit!

Iwaki Mitsuru

The location of the hotel is very convenient. The staffs are also very friendly and helpful. Guest rooms are very clean. I have stayed in other hotels before and realized that this hotel is truly a good value for the price paid. I come back to Shanghai once a month and I will definitely use this hotel all the time.

Iiyama Yasunori

The hotel staffs are very friendly. As a Korean, I appreciated that there were Korean staffs which made easier for me to communicate. All the staffs were very attentive to the inquiries and responded promptly to my problems. Last but not least, I am impressed by the housekeeping service. They always left my room spotless and neat. I will love to come back to GRAND MERCURE Hongqiao if my trip brings me back to Shangha.

Mr. Chung Yi Jo, Hynix

The reception staffs are very friendly. Sometimes, they give me free upgrades to better rooms. The Japanese staff in the front desk is very helpful. If I have a problem, she will immediately solve the problem. I really appreciate her help. No matter if I stay for long or short, this hotel is a very comfortable place. I especially enjoy the Baguette served during breakfast. I always look forward to eating the Baguette every morning.

Mr. Tokiwa Hirohisa, OSAKA ELECTRONICS

I enjoyed my stayed at GRAND MERCURE Hongqiao Hotel. The room is very clean and complete with basic amenities. It was reasonably-priced, given its 5-star rating. The hotel staff was very friendly and accommodating of all my requests. I especially commend the bathroom facilities where water pressure was good and all the amenities I needed were there. I strongly recommend this hotel for those who want a well-furnished, comfortable room that isn’t expensive.

Mr. Mori Masahiro, President, Fielder Co., LTD

I’ve been to many different hotels around the world for business. I’ve stayed at almost all kinds of hotels—from those which are really high class to the budget hotels that offer only the basic amenities, depending on where the company sends me. GRAND MERCURE Hongqiao Hotel in Shanghai stands out because of its unmatched elegance and sophistication. The hotel staff’s services are worth praising, too. Everyone is hospitable and accommodating. I will stay at this hotel again if ever I go back to Shanghai.

Mr. Shrives Trevor, Regional Director, SKF Economos Sealing Solutions (Thailand) Limited

I was very impressed with the kitchen facilities offered in GRAND MERCURE Hongqiao Hotel in Shanghai. Unlike other hotels where such facilities are only equipped on higher category rooms, the hotel provides this facility for all room categories. I will recommend this hotel to my colleagues, and to those who need a comfortable accommodation that is within budget.

Mr. Kondo Eiichi, President, SKILL PRO STAFF OFFICE

Both my wife and myself have been enjoying our stay at GRAND MERCURE Hongqiao Shanghai for more than four wonderful months. Time has gone very fast thanks to the first rate services and friendliness of Mercure’s staff, where we can say we feel as our second home.

Mr. Eduardo R. Ablin, Consulate General of Argentina in Shanghai, Consulate General of Argentina